Feb 23, 2023 · Download Article. 1. Open the Disney+ app. It has a blue icon with the Disney logo. Use your TV remote to select the Disney+ app on your smart TV or game console. This method works on most smart TVs and streaming boxes, except for Roku, Google Chromecast, and some Samsung TVs. 2. Select a movie or TV show. Press the Exit button on the remote (above the Volume button on the Universal Remote, and next to the xfinity button on the XR2 Remote) to go back to programming. On some TV Boxes, you can also press the D button on your XR2 Remote to turn Audio Description on/off: Press the diamond-shaped D button located just above the number 3 on your XR2 ...Whether you find the subtitles distracting or simply prefer to watch without them, Xfinity offers an easy way to disable subtitles and enjoy a seamless viewing …Dec 29, 2020 ... While a video is playing, press the Down button on your remote. Select CC, and then choose On or Off. You can also turn captions on/off by ...Feb 2, 2022 · rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device. Turn on your Insignia television. On the Insignia remote, press the Menu button. Using the left and right arrow buttons, find the Settings option. Press the Enter button or the down arrow button to select it. Use the up and down arrows to navigate the Settings. Find the Closed Caption menu and select it with the Enter button.Xfinity Stream App. Xfinity Community Forum. Xfinity AppsTurn audio description on and off using the X1 on-screen guide · Turn audio description on using voice control with the Xfinity Voice Remote · Set up an audio .....We purchased a movie (Bombshell) a few months ago. I went to watch it on the stream app and all of the sudden video description started playing. I tried to turning it off and the menu for the movie says that video description is not avialable. I checked the accessibility settings for my xfinity account and video description is turned off.Step 3. Use the directional buttons on the remote to navigate to the Closed Caption option in the menu. This will list whether closed captioning is currently enabled or disabled. Press the remote's directional buttons right or left in order to change the Closed Caption option.Select the B key on your remote to access Accessibility. Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style.Jan 15, 2023 · While playing your favorite show or movie in the app , tap the screen to view available options and select the "Audio & Subtitles" option. In the "Subtitles" section, choose "Off." Then, at the bottom, tap "Apply." Re-enabling subtitles is as easy as repeating the process but choosing the language you want to see subtitles in. 99. 42K views 1 year ago. In this video I show you how to turn Closed Captioning on and off on the Xfinity X1 TV Box. I show you how to get to the accessibility settings menu and turn … Go to the Xfinity app (available to download for free from Apple App Store or Google Play). Sign in to your account using your Xfinity ID and password. Tap WiFi. Tap View WiFi equipment. Tap Advanced settings. From there, tap Xfinity WiFi hotspot network. Slide the toggle to the right to enable your public hotspot and to the left to disable it. Jun 15, 2022 · Peacock turn off subtitles!!!! 🌺HERE It IS !!!!! Tap middle of main menu bottom diver square or what ever you have with center button and four way scroll arrows ! Click left arrow twice left you’ll see the orange icon with on box click on it it will turn to off a!!!!!!🤔🤫😐😯😬. Months if not watching anything in peacock . IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.Dec 20, 2023 · Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on. Enabling/disabling captions and subtitles. English-language subtitles are available on most English-language videos. Similarly, Spanish-language subtitles are available on most Spanish-language videos. Steps for enabling closed captions may vary a bit by device. On most devices, look for the CC button on the video player bar to toggle them on/off. One of the top right buttons should be three lines, the icon for the settings menu. Press this button. Step 2: In the menu that appears, select Subtitles. Step 3: In the subtitles section, which ...In recent years, closed captioning has become an essential feature for many streaming platforms. One such platform is Peacock, a popular streaming service that offers a wide range ...Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.Step 3. Press the “CC” button once more while the “Closed Caption” box remains on the screen. The different closed caption options for that television appear on the screen. Advertisement.Jul 5, 2018 · Activate/deactivate closed captioning using the X1 accessibility settings menu. 1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the feature to "On" or "Off". 4 Choose "Exit" if everything is done. 1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to …Launch the iPhone Peacock TV app and start the content you want to watch. With the tip of your finger, pull up the playback options from the bottom of the screen. Tap on the text bubble (subtitles ...This help content & information General Help Center experience. Search. Clear searchThere are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...Press the down arrow until the second menu screen appears. Use the navigation arrows on the remote to select Closed Captioning Setup or Subtitle Setup and press the OK button …Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you …Comcast/Xfinity support… You need to fix this sooner than later as I have multiple options for TV i.e. FiOS, third-party streaming apps… Xfinity steam app is very slow to start and there is no way to turn off close captioning. I will just drop Xfinity steam and move on to something else.Feb 29, 2024 · One of the top right buttons should be three lines, the icon for the settings menu. Press this button. Step 2: In the menu that appears, select Subtitles. Step 3: In the subtitles section, which ... 13 Messages. Saturday, December 2nd, 2023 8:20 PM. Default closed captioning when I launch XFINITY Streaming App. Recently when I launch XFINITY …We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.To do this select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto. To assist you the link: https://comca.st/3sqWK1V is very helpful. I am an Official Xfinity Employee.Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes to try and get rid of or minimize it ...Mar 30, 2023 ... how to turn off subtitles on Samsung tv how to disable subtitles on Samsung tv how to turn off captions on Samsung tv where is the subtitle ...Closed Caption won’t turn off. Solved. Roughy a day or two ago closed captions started to appear when watching shows (any channel) using the Xfinity Stream app on our Samsung TV. There appears to be no way to turn them off. Any one else have this issue?Support TV & Streaming. Turn closed captioning (CC) on or off on your non-X1 TV Box. If you have a non-X1 TV Box, you can turn on or off the closed captioning feature in the on-screen guide by following the steps below. If you’re using a TV Adapter, visit How to use the HD TV adapter on-screen guide for support.Jan 28, 2024 · 3 Messages. 2 months ago. Closed Caption delaying and not keeping up with what’s being said. Mostly on MeTV, but on many other channels. I’ve done everything that’s been suggested, restarted system many times. Made sure correct CC are turned on everywhere across cable and streams apps. Makes me so mad that I’m paying for cable, and ... Allow 30 seconds for the subtitles to turn on. How do I turn off closed captions while using Peacock? While watching a program with closed captions enabled, pause it. Then, go up and to the right to select Subtitles & Audio (the text bubble icon) and select Off. Allow 30 seconds for the subtitles to turn off. Are there any accessibility features?Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, …To do so: Sign in to Netflix on your browser. Select a movie or show. At the bottom-right corner of the screen, hover your cursor over the captions icon. It looks like a little cartoon dialog box. Under Subtitles, select Off to turn closed captions off. To turn them on, select the language you would like.How to turn caption on and off with the voice remote Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default. Press the up arrow once to highlight the Default Audio Track setting. Press the left arrow multiple times until it's set to ... Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.You can't turn this on or off. Learn more about CC.In today’s digital age, communication plays a vital role in our day-to-day lives. However, for individuals with hearing loss, staying connected can be a constant challenge. Offline...While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and …Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption. Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting). Deactivate Voice Guidance. When you're done using Voice Guidance, simply tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. (You can also get here at any time just by holding down the voice control button and saying "Voice Guidance.") Press OK to turn Voice Guidance off.Nov 12, 2023 ... How To Turn ON /OFF Closed Captions (Subtitles) On Roku TV. 3.3K views ... Xfinity X1 TV Box – How To Turn Closed Captioning On & Off. Todd's ...This page has an error. You might just need to refresh it. Error in $A.getCallback() [Cannot read properties of null (reading 'success')] Callback failed: apex ...There is no "OK" button to exit the feature. Selecting exit just zaps you out of the movie and when you go back in the subtitles are still on. Waiting for the selction to return to the movie does not work as it just stays on for minutes. Very annoying. Any idea of why this is happening would be most appreciated.On your remote control, press the XFINITY button. In the left pane, select Closed Captioning and press the OK button on your remote. By highlighting the item and pressing OK on your remote, turn the Closed Captioning setting to On or Off in the Closed Captioning menu.Select "Prime Video" in the newly-populated menu. Under this second menu, select "Prime Video" once again. Now, select "Settings" in the menu bar once you're on the Prime Video page. Click "Subtitles." In the "Subtitles" tab, you'll see a default subtitle and options for editing the captions. If you want to change the default subtitles, click ...Feb 29, 2024 · One of the top right buttons should be three lines, the icon for the settings menu. Press this button. Step 2: In the menu that appears, select Subtitles. Step 3: In the subtitles section, which ... To create a Comcast email account, individuals must be XFINITY Internet subscribers. Each Comcast account can have six usernames and emails attached, and users can be managed from ...Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off.Solution. #2. Power off the comcast box, leaving the tv on. Press "Menu" on the Comcast remote. When the service menu comes up, nudge the CC option to CC1. Hit "menu" until the screen goes black, then power on the box. I guess they couldn't be bothered to make a key for that.With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo...3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow.Turn audio description on and off using the X1 on-screen guide · Turn audio description on using voice control with the Xfinity Voice Remote · Set up an audio .....Sep 27, 2022 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the “chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Access and use the YouTube app. To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can also open the app by saying "YouTube," or search for specific video types, e.g., "Best street food in the world on YouTube." Once the app is open, you can continue to search ... The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle. Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to provide a solution on this.Xfinity Stream settings:The closed captioning settings within the Xfinity Stream app might be enabled by default.This can override the TV's settings and force captions to display. Remote control:Some Xfinity Stream remotes have a dedicated "CC" button that can turn captions on or off.Accidental pressing of this button can cause the …Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as Samsung's.iOS and Android devices. Step 1: While watching a video, tap the screen. Step 2: Tap the Audio & Subtitles button, located in the upper-right-hand corner of the screen. Step 3: Tap the CC button ...Xfinity Stream settings:The closed captioning settings within the Xfinity Stream app might be enabled by default.This can override the TV's settings and force captions to display. Remote control:Some Xfinity Stream remotes have a dedicated "CC" button that can turn captions on or off.Accidental pressing of this button can cause the …Jan 18, 2024 ... Best deal on 5-star rated bluetooth headphones anywhere: https://amzn.to/3Ry41vo.The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Oct 15, 2023 ... Please note that while I am a Comcast employee I am not an official Xfinity Forums representative. 6. 0.Feb 29, 2024 · One of the top right buttons should be three lines, the icon for the settings menu. Press this button. Step 2: In the menu that appears, select Subtitles. Step 3: In the subtitles section, which ... Dec 13, 2023 · Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee. Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/optionsClick the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Follow these steps to turn off subtitles on Peacock on your Smart TV: Open the Peacock TV app from your Smart TV “Apps” menu. Sign in to your account and start playing any show or movie. Press the enter key on your remote. Navigate to the “Subtitles” option in the playback options pane. Choose “off” and resume playing.rmswenson747. the answer is the default settings on the firestick. under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content. turn this off. i use xfinity streaming on a firestick. close caption is defaulted to on. i would like closed caption to be defaulted ...
1. Turn on the TV and press the [Settings] button on your TV remote. Select [All Settings] in the [Settings] menu. 2. Select [Closed Caption] in …. Ziplines grounded
Access and use the YouTube app. To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can also open the app by saying "YouTube," or search for specific video types, e.g., "Best street food in the world on YouTube." Once the app is open, you can continue to search ...To turn off closed caption: Start playing the video. Select Subtitles. Select the Off button under Subtitles. Select from the options on-screen to turn captions off. Tip: You can set preferences for the way subtitles display, including text size and style, when enabling the feature. Press the Menu button again to return to video playback.IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.Customer: My TV which has Xfinity and as a member of Amazon prime Thursday Night Football is shown but it has captions of all the play by play announcers which I do not need and interferes with viewing Technician's Assistant: Have you tried accessing the settings or options menu on the device or platform you're using to watch the game broadcast?Once you are in the Accessibility or Closed Captions menu, you'll find the option to enable or disable closed captions. Toggle the feature to "On." 4. Adjust Caption Settings (if available): Some Comcast set-top boxes offer additional closed caption settings, such as text size, font, color, background, etc.May 19, 2012 ... How to turn off closed caption. How to turn off closed captioning for Comcast. 43K views · 11 years ago ...more ...Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...In today’s digital age, television plays a vital role in our lives, providing us with entertainment, news, and valuable information. However, not everyone can fully enjoy the conte...Open Microsoft Edge Browser. Click on the three dots (…) on the upper right corner of the edge browser. Select Settings. On the Settings window, click on Reset Settings on the left pane menu. Click on Restore settings to their default values. Review the changes it made and proceed in reset. Close the browser after the reset and re-launch ...This recently started in Xfinity Stream (XS), I think after a recent app update (?!). Every time I start a program it's on so I have to tap the settings and turn it off. Things I've tried unsuccess... Skip to main content. Home. Welcome. Getting Started. Sign in. Xfinity Stream App. Xfinity Community Forum. Xfinity Apps. Xfinity ...Feb 2, 2022 · rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device. To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a...Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them. Step 3. Press the “CC” button once more while the “Closed Caption” box remains on the screen. The different closed caption options for that television appear on the screen. Advertisement. .
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